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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lex Luther

March 20, 2025

5  out of  5
rating by Lex Luther
"Very good"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Daniel Vasquez

March 19, 2025

5  out of  5
rating by Daniel Vasquez
"Maria is awesome, held my hand through the process and made it easy to make an important change to my auto insurance carrier."
We responded:
"Hi Daniel, thank you for the kind words about Maria! And thank you for trusting our office with your car insurance."
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M Cook

March 13, 2025

5  out of  5
rating by M Cook
"The AllState Insurance agent Neal and his amazing staff Melanie & Maria are phenomenal. Their knowledge and expertise helped me choose the best coverage for my family and I. I highly recommend them to anyone who’s looking for auto, house or life insurance to consider them. THANK YOU!!!"
We responded:
"Thank you so much for the review. And it's okay, we know you meant State Farm! ;-)"
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Joe Lopez

March 12, 2025

5  out of  5
rating by Joe Lopez
"She very helpful and kind"
We responded:
"Thank you Joe for the 5 Star Google review. And thank you for trusting us with your family's Car, Home, and Life insurance for all of these years!"
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Joel Franks

March 6, 2025

5  out of  5
rating by Joel Franks
"Very friendly and helpful....she's the best !!! Knows me on just a first name basis whenever i call which makes me feel important to your company....."
We responded:
"Thank you for the review Joel!"
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Edgar Pascual

March 5, 2025

5  out of  5
rating by Edgar Pascual
"Maria Diaz Was very helpful And very well with service"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Maria was able to provide you with the excellent service you deserve."
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CyborgRacer

February 23, 2025

5  out of  5
rating by CyborgRacer
"Great service very knowledgeable/honest. Probable best insurance agent I’ve worked with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Glenn Griffith

January 7, 2025

5  out of  5
rating by Glenn Griffith
"Melanie is always friendly, courteous, and efficient and quickly answered all our questions 👍"
We responded:
"Hi Glenn, thank you so much for the kind words for Melanie! We appreciate you trusting us with your car insurance. Thank you for your business."
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Michelle Quijano

December 18, 2024

5  out of  5
rating by Michelle Quijano
"I love Melanie‘s customer service. She is the best and has helped me even with the smallest and easiest tasks. As well as teaching me what insurance is and how it works."
We responded:
"Hi Michelle, thank you so much for trusting Melanie and our office with your car insurance and life insurance. We appreciate your business!"
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Andre Shih

October 10, 2024

5  out of  5
rating by Andre Shih
"Neal is the first insurance agent who is handling all our insurance needs that State Farm offers coverage for. He has an uncanny ability to listen to the client, to take the time in understanding the needs of his client and then offering corresponding insurance solutions. His professionalism, knowledge, willingness to brainstorm, consultative approach, and last but not least sense of humor are a breath of fresh air. He has also surrounded himself with a team focused on servicing the client. For example, we have dealt with Melanie - she is outstanding, efficient, professional, customer focused, prompt and a pleasure to deal with."
We responded:
"Thank you so much Andre! It has been a pleasure getting to know you over the last 8 years and I'm so happy we are able to take such good care of your home insurance and auto insurance."
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Laura Taul

October 3, 2024

5  out of  5
rating by Laura Taul
"Amazing! Conversation about insurance for my son ended with me knowing what I needed to do for my son when he gets his first car. Very knowledgeable and I felt safe after talking with Neal and Melanie. Thank you!"
We responded:
"Laura, thank you so much for the kind words and trusting us with your family's insurance for so many years! We appreciate you so much."
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Alex Ramsay

October 3, 2024

5  out of  5
rating by Alex Ramsay
"Neal and his team are wonderful to work with, detail oriented and really show how much they care!"
We responded:
"Thank you Alex for the 5 Star Google review! We really enjoy working with you as well."
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Sabrina Cardoso

September 27, 2024

5  out of  5
rating by Sabrina Cardoso
"Excellent experience, with Maria Diaz she helped me with the best coverage for my car."
We responded:
"Hi Sabrina. Thank you for trusting Maria and our office for your car insurance. We look forward to serving you and your family!"
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Grand Duke Abigor

September 27, 2024

5  out of  5
rating by Grand Duke Abigor
"Maria was extremely helpful. Took her time to answer all the questions and concerns I had about my policy. 10/10"
We responded:
"Thank you for trusting Maria and our team. We look forward to working with you!"
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Roman Divelbiss

September 26, 2024

5  out of  5
rating by Roman Divelbiss
"Melanie was super helpful. Gave me the greatest quote. Was extremely patient and upbeat the whole time. She’s a superstar!"
We responded:
"Hi Roman! Thank you for such kind words about Melanie. You’re right, she is a superstar and we are so lucky to have her. "
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Daniel Hernandez

September 10, 2024

5  out of  5
rating by Daniel Hernandez
"Maria Diaz was very helpful and explained everything in detail. I really appreciate her patience and cordialness, as we might have sudden things take up our time. She understands that and works around your schedule to get you the best service. Don't be afraid to ask questions or anything of her, nothing is short of her reach."
We responded:
"Thank you so much Daniel for the kind words for Maria, she really is the best! We appreciate you trusting us with your car insurance and life insurance as well."
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Chelsea Strange

September 10, 2024

5  out of  5
rating by Chelsea Strange
"Look no further for a top notch insurance agent. After I had my second baby, Neal made sure I picked a life insurance plan that fit in my means and also catered to my family’s financial well being. You will be treated and taken care of very well. Neal treats his clients like family. Give him a call!!"
We responded:
"Chelsea, thank you so much for trusting us with your life insurance to protect your family. We appreciate your business and look forward to working with you and watching your beautiful family grow!"
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Elizabeth Burr

September 6, 2024

5  out of  5
rating by Elizabeth Burr
"Neal is always so helpful and timely and goes above and beyond to solve any problem!"
We responded:
"Elizabeth, thank you so much for being a loyal customer trusting us with your car insurance as well as home insurance! We look forward to serving you and your family for years to come."
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RBBeachmom

August 16, 2024

5  out of  5
rating by RBBeachmom
"Neal and staff have always been extremely professional, and very responsive to calls or emails."
We responded:
"Hi Lynne, thank you so much for the kind review. We appreciate you trusting us with your family's car insurance, home insurance and life insurance."
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Stephanie Hawthorne

August 2, 2024

5  out of  5
rating by Stephanie Hawthorne
"I had the opportunity to engage with Melanie with state farm insurance, what a pleasure, She was very respectful, and professionally, Her,customer service was two thumbs up. I look forward to doing business with her in the future,.thanks Melanie Stephanie"
We responded:
"Thank you so much for the wonderful review for Melanie and our office Stephanie! We truly appreciate it."
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CANDY LARES

July 24, 2024

5  out of  5
rating by CANDY LARES
"We have had the best service from Neal and Maria at State Farm. They are helpful and quick to get back to you. They give us honest answers and have given us excellent service."
We responded:
"Hi Candy, thank you so much for the great review and trusting Maria and the rest of our team to take care of your car insurance! We truly appreciate you and your family."
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Rose Johnson

July 23, 2024

5  out of  5
rating by Rose Johnson
"Melanie is efficient and extremely nice. Explains everything to my understanding."
We responded:
"Thank you Rose for the kind words for Melanie and the 5 Star Google review. We appreciate you so much for trusting us with your Life Insurance."
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Megann Lee

July 10, 2024

5  out of  5
rating by Megann Lee
"I like Neal’s office because he and his staff are efficient and very friendly. Melanie takes good care of their insureds always trying to do what is in the insureds best interest."
We responded:
"Hi Megann! Thank you so much for your kind words and trusting me, Melanie and the rest of our team to take care of your car insurance and home insurance. Customers like you is the reason why we do what we do!"
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Claudia Vazquez

May 31, 2024

5  out of  5
rating by Claudia Vazquez
"Amazing team! BUT Maria is over the top, always willing to help and answer my 100000 questions. She always makes herself available and she is great at helping every step of the way when getting a new car insured, home property insurance, claims she is very knowledgeable and overall never makes me feel like I'm asking too much. She is definitely an assistant at this office and overall the team is very supportive and caring for their customers. Thank you Maria for all the help, I been a customers for many years now and she is always my to go person."
We responded:
"Claudia, what a wonderful review of our team and especially Maria! Thank you for trusting us with your car insurance, home insurance and life insurance."
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shanna fleig

May 17, 2024

5  out of  5
rating by shanna fleig
"At Neal Bracewell State Farm, they treat you like their family! They are very knowledgeable in all areas of insurance, from auto, Home, Life, Health, and even for our furry friends! I couldn’t have asked for a better agent. I feel confident that if anything was to happen, the team has my best interest at heart and myself and family will be taken care of. Give them a call so that they can secure your future and the future of your loved ones. I recommend everyone to Neal Bracewell and his team, and once you join the family, you will too!"
We responded:
"Hi Shanna, thank you so much for the wonderful review. We truly appreciate your support!"