Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex Kats

Alex Kats

February 26, 2026

5  out of  5
rating by Alex Kats
"Neal and Maria went above and beyond in helping me throughout my whole experience, helping me insure my vehicles and guiding me when I got into a collision."
Profile photo of mark johnson

mark johnson

February 17, 2026

5  out of  5
rating by mark johnson
"Neal spent a chunk of time with me reviewing my overall insurance portfolio and answering a significant number of questions. I so appreciate his clarity and his patience in helping me understand the issues at hand. Then, he followed up super quickly to give me some additional information I had requested. Neal speaks plainly and forthrightly. He very obviously has my best interest at heart. He clearly has the combination of character and competence that I am always looking for in my professional relationships."
We responded:
"Thank you so much Mark for trusting me and my office with your car insurance and home insurance. We appreciate you very much. And thank you also for the kind words in this 5 Star Google Review!"
Profile photo of Jimmy Tsai

Jimmy Tsai

January 28, 2026

5  out of  5
rating by Jimmy Tsai
"Maria is always so understanding and helpful"
We responded:
"Thanks Jimmy for the review! We appreciate your family's loyalty over the years with car insurance and home insurance."
Profile photo of Daphne Crawford

Daphne Crawford

November 6, 2025

4  out of  5
rating by Daphne Crawford
"I am quite satisfied"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Herrera Herrera

Herrera Herrera

October 28, 2025

5  out of  5
rating by Herrera Herrera
"These guys are amazing. Every issue I've ever had they address it immediately. Always have answers for questions I ask, and go out of their way to make me feel like family and take care of me as such also. Thank you Neal, and your team."
We responded:
"Daniel, thank you for the wonderful 5 Star Google review. We appreciate you very much! Thank you for your loyalty to our office."
Profile photo of Denice Sandoval

Denice Sandoval

September 9, 2025

5  out of  5
rating by Denice Sandoval
"Great costumer service, answer all my questions"
We responded:
"Denice, thank you so much for the review and trusting our team with your car insurance and life insurance. We truly appreciate your business!"
Profile photo of K G

K G

August 13, 2025

5  out of  5
rating by K G
"Neal and his team are amazing! I've contacted him with all sorts of outside the box questions, and he and Constance always help me out. I highly recommend him."
We responded:
"Thank you Keith for trusting our team with all of your property insurance. We truly appreciate your business!"
Profile photo of Jason Perrin

Jason Perrin

August 11, 2025

5  out of  5
rating by Jason Perrin
"Maria did an excellent job, explaining all options and staying on the phone thru a small hiccup on the dealership end. I'm looking forward to working with Maria in the future!!"
We responded:
"Hi Jason, thank you so much for trusting our team with your car insurance! We appreciate your kind words for Maria, she is always dedicated to taking care of our customers!"
Profile photo of Leticia Lopez

Leticia Lopez

July 23, 2025

5  out of  5
rating by Leticia Lopez
"“Everyone at State Farm has always been extremely helpful, especially Neil I can truly depend on him to service my insurance needs in a fiscal and efficient manner. He helped me save money by switching my insurance policy to one company and are always quick to respond to my emails. Thank you for your excellent service."
We responded:
"Thank you Letty! You have been a loyal customer for over 10 years with your car, home and life insurance. We truly appreciate you and look forward to serving you and your family for many years to come."
Profile photo of Virginia Solis

Virginia Solis

June 20, 2025

5  out of  5
rating by Virginia Solis
"Very attentive, courteous people at this office, they give sufficient time to answer questions about the policy."
We responded:
"Hi Virginia, thank you so much for trusting us with your car insurance. We are so happy to have you as our customer!"
Profile photo of Kimberlina I

Kimberlina I

June 9, 2025

5  out of  5
rating by Kimberlina I
"I spoke with Maria from Neal Bracewell's office. She was kind and informative when my parents' insurance policy lapsed. I explained the medical reason for missing the renewal date and Maria showed so much compassion for the situation. She kindly spoke with the insurer, informed them of the issue and was able to get the policy reinstated!! She promptly called me back like she said she would, and gave me the good news. Maria was a lifesaver and I greatly appreciated her help!"
We responded:
"Hi Kimberlina, thank you so much for this wonderful review and the kind words for Maria. We know what a difficult time your family has been through recently and we are so glad we were able to help. Thank you for your business!"
Profile photo of Hector Aguilera

Hector Aguilera

June 9, 2025

5  out of  5
rating by Hector Aguilera
"Always a pleasure talking with Neil. Truly makes you feel appreciated and welcome."
We responded:
"Thank you Hector for trusting us with your car insurance and home insurance. We truly appreciate having you as our customer!"
Profile photo of Lanre Lawal

Lanre Lawal

May 27, 2025

5  out of  5
rating by Lanre Lawal
"Great. She was thorough and very pleasant. All questions were answered with explanations and examples. Excellent customer service. Thank you Maria for your time."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Maria and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Destinee Bellamy

Destinee Bellamy

May 12, 2025

5  out of  5
rating by Destinee Bellamy
"OUTSTANDING customer service ! Constance was such a great help !!"
We responded:
"Hi Destinee, thank you so much for the 5 star google review and for trusting Constance to help with your car insurance. "
Profile photo of Nette JT

Nette JT

May 8, 2025

5  out of  5
rating by Nette JT
"Excellent job, always. Miss Maria"
We responded:
"Thank you so much for your loyalty to our office for so many years, and thank you for the 5 Star Google Review!"
Profile photo of Shanell Deshone

Shanell Deshone

April 4, 2025

5  out of  5
rating by Shanell Deshone
"Thank you Maria you were a big help especially when it came to providing a policy for my dad I have always been a proud customer of State Farm I’m sure my dad will as well!"
We responded:
"Hi Shannell! Thank you so much for your loyalty to State Farm and also for referring your dad. We look forward to having a lasting relationship with your family for years to come."
Profile photo of Lex Luther

Lex Luther

March 20, 2025

5  out of  5
rating by Lex Luther
"Very good"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Daniel Vasquez

Daniel Vasquez

March 19, 2025

5  out of  5
rating by Daniel Vasquez
"Maria is awesome, held my hand through the process and made it easy to make an important change to my auto insurance carrier."
We responded:
"Hi Daniel, thank you for the kind words about Maria! And thank you for trusting our office with your car insurance."
Profile photo of M Cook

M Cook

March 13, 2025

5  out of  5
rating by M Cook
"The AllState Insurance agent Neal and his amazing staff Melanie & Maria are phenomenal. Their knowledge and expertise helped me choose the best coverage for my family and I. I highly recommend them to anyone who’s looking for auto, house or life insurance to consider them. THANK YOU!!!"
We responded:
"Thank you so much for the review. And it's okay, we know you meant State Farm! ;-)"
Profile photo of Joe Lopez

Joe Lopez

March 12, 2025

5  out of  5
rating by Joe Lopez
"She very helpful and kind"
We responded:
"Thank you Joe for the 5 Star Google review. And thank you for trusting us with your family's Car, Home, and Life insurance for all of these years!"
Profile photo of Joel Franks

Joel Franks

March 6, 2025

5  out of  5
rating by Joel Franks
"Very friendly and helpful....she's the best !!! Knows me on just a first name basis whenever i call which makes me feel important to your company....."
We responded:
"Thank you for the review Joel!"
Profile photo of Edgar Pascual

Edgar Pascual

March 5, 2025

5  out of  5
rating by Edgar Pascual
"Maria Diaz Was very helpful And very well with service"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Maria was able to provide you with the excellent service you deserve."
Profile photo of CyborgRacer

CyborgRacer

February 23, 2025

5  out of  5
rating by CyborgRacer
"Great service very knowledgeable/honest. Probable best insurance agent I’ve worked with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Glenn Griffith

Glenn Griffith

January 7, 2025

5  out of  5
rating by Glenn Griffith
"Melanie is always friendly, courteous, and efficient and quickly answered all our questions 👍"
We responded:
"Hi Glenn, thank you so much for the kind words for Melanie! We appreciate you trusting us with your car insurance. Thank you for your business."
Profile photo of Michelle Quijano

Michelle Quijano

December 18, 2024

5  out of  5
rating by Michelle Quijano
"I love Melanie‘s customer service. She is the best and has helped me even with the smallest and easiest tasks. As well as teaching me what insurance is and how it works."
We responded:
"Hi Michelle, thank you so much for trusting Melanie and our office with your car insurance and life insurance. We appreciate your business!"